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Legal Services

Legal Protection Cover to Fully Support Our Members

As we all know disaster can strike unexpectedly, whether at home or at work, and in this
industry certain legal situations are unfortunately common. However, you can ensure that you are well-prepared by having access to the finest advice and representation. Through our
partnership with Stephensons, we are proud to offer our members local and national legal
support in the following areas:

CJWU Legal Services helpline 0333 999 7159

24-hour direct contact line for work related issues
Legal support throughout any workplace issue
Experienced Legal expert in the industry
Experienced Legal expert in the industry

Employment Law

The employment law experts at Stephensons have a wealth of experience in helping to resolve a range of disputes between employees and their employers such as unfair dismissal, redundancy, settlement agreements, equal pay and discrimination. Our team understand how stressful it can be when employees are involved in a workplace dispute and it is crucial that they obtain specialist legal advice as early as possible when considering bringing a claim against their employer, or if they are facing an employment tribunal. There are several ways that Stephensons can assist with employment law claims with a range of funding options, including in some cases on a no-win no fee basis.

Personal Injury

Whether you have suffered an accident in the workplace, in a public place, abroad or on the road, the personal injury team at Stephensons can help you to obtain the compensation you deserve to set you on the road to recovery and to help with any costs you may incur along the way as a result of your injury. We know how much an accidental injury can impact our clients’ lives and we support them throughout the claims process, signposting to other professionals such as rehabilitation services if needed. Our personal injury specialists deal with a wide range of claims and in most cases, we are able to offer our services on a no-win no fee basis following an initial no-obligation assessment of the chances of success.

Criminal / Regulatory Defence

Stephensons’ regulatory and professional discipline team act for individuals who find themselves under investigation by their regulating body. We have experience of successfully defending the reputation of clients from a broad range of sectors who have faced a number of conduct issues including malpractice, breaches of professional standards, financial misconduct and criminal convictions. Our regulatory defence specialists have an excellent reputation in this field and are recommended by the Legal 500 in this area. Regulators often impose tight deadlines, and we regularly prepare cases at short notice and provide clear and strategic advice at every stage to help alleviate some of the anxieties these cases can bring.

General Legal Advice Helpline

Stephensons offers a full range of legal services for both individuals and businesses to support clients with everything they may need from a legal point of view throughout their lives. We appreciate that not everybody can discuss personal legal matters during working hours and so we have a general legal advice helpline which is available 24 hours a day, 7 days a week. Our helpline advisors are the first port of contact, and they will take the time to listen and understand your concerns and pass you on to the legal expert best placed to help you.

Stephensons also offer the following services for individuals:

For further details about how we can help you or your business, please visit their website at to find out more about the services they offer.

If you are uncertain about whether we can assist you with your situation, please feel free to give us a call. We’ll be happy to provide guidance and let you know if we can help or if we can direct you to someone who can.

CJWU Legal Services helpline 0333 999 7159

“The CJWU provided me with legal assistance when I was interviewed by the Police, after an incident at work. I felt supported by the experienced Solicitor that was provided. The advice and support provided by the CJWU's legal team was excellent and resulted in the investigation being dropped by the Police. Thank you!”
from HMP Elmley
"A big thank you to the CJWU. I struggled to get questions about pensions and ill health retirement answered. Andy Hamlin got back to me three times getting me answers my HR department either hadn’t got a clue or didn’t give me the time. I’m halfway there now thanks to Andy. It’s the first time I’ve used any union for advice in thirty years but glad I did this time."
from HMP Stafford

Getting Legal Assistance

Stephensons prides itself on delivering high-quality, value-for-money, legal service that is
flexible, efficient and effective. They have extensive experience representing prison officers
and their families and have a stellar reputation for always acting in your best interests and
thinking ahead of the curve to protect our members.

1. Get 24/7 access to our Helpline Services, available every day of the year.
2. Simply provide your membership number and share the details of your problem.
3. Stephens will connect you with the appropriate experts and offer advice on how to progress.
4. We'll stay with you every step of the way, providing ongoing support until your situation is resolved.

CJWU Legal Services helpline 0333 999 7159

Protect yourself, Get Legal Protection, Advice, and Representation, Join today!

Avoid stress in sticky situations. Get support, guidance and representation when needed.